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JAX Information Line
Call (904) 741-4902 for general inquiries and information about the airport.
your questions, concerns and inquiries.
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If you'd prefer to mail your written comments, send them to:
Jacksonville Aviation Authority
ATTN: Customer Service Department
14201 Pecan Park Road
Jacksonville, FL 32218
Lost & Found
If you lost an item on the aircraft or in the gate seating area, please contact your airline's Lost & Found Department:
* Breeze Airways
* Silver Airways
* Delta AirLines
* Frontier Airlines
* Sun Country Airlines
If you lost an item in your rental vehicle, please contact your rental car agency’s lost and found office:
If you lost an item at the security checkpoint, please call The TSA’s Lost and Found Office at 904-380-4069
If you lost an item in the terminal, please CLICK HERE to file a claim. If a match to your lost item is found, we wil contact you with information on how to retrieve it.