Amenities & Services

jax airport

While the TSA Security Checkpoint opens at 4:00 am, the terminal is open 24 hours per day.

Jacksonville International Airport (JAX) has a variety of amenities and services located both pre and post security. Free in-terminal wifi, live entertainment and galleries highlighting the region’s many assets and artists are featured throughout the terminal.  

jax airport
Click Here to Explore Map


Airport Amenities and Services

While the terminal is open 24 hours per day, the Transportation Security Administration (TSA) security screening area typically opens one hour before the first departure.


Jacksonville International Airport (JAX) has a variety of amenities and services located both pre and post security. Live entertainment and art galleries are another way to enjoy your time. Other airport services include:

 

Airport Services

ATMs (Vystar / BaumTec)

Location:
Vystar: Pre-Security Departures Level
BaumTec: 
Post-security - Departures & Arrivals Level 

 

Delta Sky Club

Your favorite destination between destinations.

Location: Concourse A

Hours: 7:00 am – 7:00 pm

 

Pet Paradise (Boarding)

Providing your pet with the ultimate vacation.

Location: 14272 Pecan Park Rd, Jacksonville, FL 32218
Hours: 6:30 am – 7:00 pm

 

Pet Relief area

Location: Across from Bino Volo

 

SmarteCarte Rental

Location: Baggage Claim, Departures Curb, Daily and Hourly Garages

 

Military Lounge

Help on the Home Front

Location: : Center Courtyard (Pre-Security).

Hours: 8 a.m. – 8 p.m. - 

 

Currency Exchange

JAX does not offer currency exchange services.



Airport Amenities

Art Galleries

Location: Center Courtyard, baggage claim, pre and post security

 

Lactation Suite

Location: Between Vino Volo & InMotion

 

Live Entertainment

Location: Pre-security Central Courtyard state

Hours: 11:00 am – 4:00 pm

 

Meditation Room

Location: Pre-security

 

Information Desk

Location: Pre-security courtyard

Hours: Staffed by volunteers from 5:00 am - 6:00 pm

 

Welcome Center

Baggage Claim

Staffed by VisitJax from 9:00 am – 10:00 pm

 

WiFi

Free wifi is available throughout the terminal.



Lost & Found

If you lost an item on the aircraft or in the gate seating area, please contact your airline's Lost & Found Department:

 

*Air Canada

*AmericanAirlines

*Avelo

*Allegiant

*Breeze

*Delta AirLines

*Frontier

*jetBlue

*Southwest

*Sun Country

*United

 

If you lost an item in your rental vehicle, please contact your rental car agency’s lost and found office:

 

*Alamo

*Avis

*Budget

*DollarThrifty

*Enterprise

*Hertz

*National

*Sixt

 

If you lost an item in the terminal or in any JIA parking lot or garage, you can submit a lost-and-found claim by clicking HERE.

 

 


 

AIRPORT SYSTEM

Visit our airport system websites