JAX ranks among best U.S. Airports for Customer Satisfaction
Jacksonville International Airport has earned a top spot among comparably sized airports for customer satisfaction in the J.D. Power 2019 North American Airport Satisfaction Survey. “We are thrilled to be recognized for the excellent customer service we provide at JAX. Our airport is a gateway to the Northeast Florida region that our community […]
Read morePosted by: Editor in Customer Service, September 26, 2019 0 comments
JAA Police Officers Awarded Life Saving Medal
Earlier this year, three Jacksonville Aviation Authority Police Department Officers received the Jacksonville Fire/Rescue Department Award of Merit with Life Saving Medal for their heroic efforts to revive an airport passenger in 2018. Director Mark Stevens, Sergeant James Pledger and Officer Rod Nelson were alerted to a male passenger who had collapsed, unconscious, on the […]
Read morePosted by: Editor in Customer Service, April 25, 2019 0 comments
Busiest Month in JAX History
March 2019 was the busiest month, not just the busiest March, in the history of Jacksonville International Airport. A total of 664,479 passengers, including 329,674 enplanements and 334,805 deplanements, passed through the airport in March. March’s record numbers represent a continuation of 18 consecutive months of year-over-year growth at JAX, dating from October of 2017. […]
Read morePosted by: Editor in Air Service, April 23, 2019 0 comments
Major Project Begins in JAX Airport Garages
Beginning Friday, April 19, the Jacksonville Aviation Authority (JAA) initiates a major repair and refurbishment project in the airport parking garages, resulting in temporary closures to portions of the facilities as work progresses. Work begins in the Hourly Garage and will continue through the Daily Garage. The first section of the Hourly Garage closing to […]
Read morePosted by: Editor in Air Service, April 18, 2019 0 comments
Jacksonville Airports Contribute $6 Billion to the Florida Economy
A new economic impact study by the Florida Department of Transportation (FDOT) found that Jacksonville Aviation Authority’s (JAA) four-airport system contributes more than $6 billion annually to the local economy. The Florida Statewide Aviation Economic Impact Study measured the benefits of on-airport impacts, visitor spending impacts, and multiplier impacts of Jacksonville International Airport (JAX), Jacksonville […]
Read morePosted by: Editor in Aviation, April 4, 2019 0 comments
JAX Conducts Emergency Response Drill
Preparedness. It’s anticipating what can go wrong, and developing a plan to minimize the impact and get back to normal as quickly as possible when things do go wrong. The Jacksonville International Airport (JAX) recently held an emergency response drill to practice for just such an event. After months of planning and coordination with agencies […]
Read morePosted by: Editor in Customer Service, March 7, 2019 0 comments
JAX Sets New Record for Annual Passenger Traffic
Passenger traffic reached a new high at Jacksonville International Airport (JAX) in 2018, our 50th anniversary year. The 6,460,253 travelers eclipsed the previous record of 6,319,501, set in 2007. Additionally, seven of the 12 months of 2018 set records for monthly passenger traffic at JAX. “This is an excellent milestone for our organization and Jacksonville […]
Read morePosted by: Editor in Air Service, January 24, 2019 0 comments
Frontier Airlines Adds New Flight from JAX
Frontier Airlines is adding another non-stop destination from Jacksonville International Airport (JAX). Beginning April 30, Frontier announced they will operate three weekly flights to Raleigh-Durham (RDU), North Carolina, on Tuesday, Thursday and Sunday, using an A320 aircraft. The airline currently offers non-stop service to Denver, Las Vegas, Minneapolis, Chicago O’Hare, Philadelphia, St. Louis and Trenton. […]
Read morePosted by: Editor in Air Service, January 8, 2019 0 comments
NAS Jax Air Show, the Birth of the Blue Angels in Jacksonville, FL
Air Shows have been a large part of aviation history for the Navy as well as the community in Jacksonville, FL and the surrounding areas. It’s likely that the very first unofficial show happened in 1918, when a group out of the Earl Dodge Aviation Training Camp flew over Jacksonville to celebrate the end of […]
Read morePosted by: Editor in Aviation, October 16, 2018 0 comments
Remembering the Day that Forever Changed Aviation: Current & Former Employees Share Memories of 9/11
Nearly every generation has “one event” which not only left unforgettable memories of where people were and what they were doing when it happened, but was a pivotal time in our collective history. September 11, 2001, is that event for our generation. In 2016, we sat down with several current and former Jacksonville Aviation Authority […]
Read morePosted by: Editor in Aviation, September 11, 2018 0 comments
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