JAX Unveils Action Plan for Mitigating Spread of COVID-19 as Summer Travel Season Approaches
The Jacksonville Aviation Authority (JAA) is launching “JAX Airport Cares,” a program designed to protect the health and safety of passengers when traveling through Jacksonville International Airport (JAX) and minimize the spread of COVID-19, prior to the summer travel season. “Aviation is one of the industries hardest hit by the COVID-19 pandemic,” JAA CEO Mark […]
Read morePosted by: Editor in Air Service, June 2, 2020 0 comments
Reduced Parking Rates For Travelers
The Jacksonville Aviation Authority (JAA) will temporarily consolidate parking resources at Jacksonville International Airport (JAX) and dramatically reduce on-airport parking rates in the Daily/Hourly Garages and the Daily Surface Lot effective Tuesday, April 28. Parking in the Hourly and Daily Garage will now cost $10/day, with parking in the Daily Surface Lot reduced to $7/day. […]
Read morePosted by: Editor in Air Service, April 27, 2020 0 comments
Detour Planned for I-95 Northbound to Airport Road Westbound Exit
As part of the Florida Department of Transportation’s Airport Road and I-95 interchange improvements project, there will be overnight detours of the I-95 northbound to Airport Road westbound off-ramp (exit 363B) for shoulder work. The nightly detours are scheduled from Sunday, April 12 through Thursday, April 16 from 9 p.m. to 5 a.m., weather and […]
Read morePosted by: Editor in Aviation Business, April 8, 2020 0 comments
Overnight Detour Planned for Airport Road and Airport Center Drive – March 17, 2020
As part of the Florida Department of Transportation’s Airport Road and I-95 interchange improvements project, detours of eastbound and westbound Airport Road are scheduled for March 17 from 8 p.m. to 6 a.m. for overhead sign work, weather and unforeseen circumstances permitting. Airport Road Eastbound: Drivers heading east on Airport Road will take a right […]
Read morePosted by: Editor in Customer Service, March 11, 2020 0 comments
JAX Airport Recognized by Airports Council International for Superior Customer Service
Airports Council International (ACI), the trade association of the world’s airports, has selected Jacksonville International Airport (JAX) as one of 84 worldwide winners in its globally-renowned Airport Service Quality (ASQ) Awards. JAX was recognized for Best Airport by Size and Region, ranking among the top three airports in North America serving between 5 million […]
Read morePosted by: Editor in Customer Service, March 9, 2020 0 comments
Overnight Detour Planned March 10-11th
As part of the Florida Department of Transportation’s Airport Road and I-95 interchange improvement project, there will be a detour of the I-95 northbound to Airport Road westbound off-ramp (exit 363B) for paving operations. The detour is scheduled for March 10-11 from 10 p.m. to 6 a.m., weather and unforeseen circumstances permitting. Motorists on northbound […]
Read morePosted by: Editor in Customer Service, March 6, 2020 0 comments
Overnight Detour Planned for Airport Road and Airport Center Drive
As part of the Florida Department of Transportation’s Airport Road and I-95 interchange improvements project, a detour of eastbound and westbound Airport Road and Airport Center Drive is scheduled for Sunday, January 26 from 10 p.m. to 6 a.m. for overhead sign work, weather and unforeseen circumstances permitting. Airport Center West: Drivers heading west on […]
Read morePosted by: Editor in Air Service, January 16, 2020 0 comments
Planning for Holiday Parking at JAX
With heavy travel anticipated during the upcoming holiday season, and ongoing construction reducing the number of available parking spaces in the Daily Garage, the Jacksonville Aviation Authority (JAA) is advising travelers that they should plan to arrive at Jacksonville International Airport (JAX) at least two hours before boarding to find parking. Hundreds of parking spaces […]
Read morePosted by: Editor in Customer Service, November 25, 2019 0 comments
JAX ranks among best U.S. Airports for Customer Satisfaction
Jacksonville International Airport has earned a top spot among comparably sized airports for customer satisfaction in the J.D. Power 2019 North American Airport Satisfaction Survey. “We are thrilled to be recognized for the excellent customer service we provide at JAX. Our airport is a gateway to the Northeast Florida region that our community […]
Read morePosted by: Editor in Customer Service, September 26, 2019 0 comments
JAA Police Officers Awarded Life Saving Medal
Earlier this year, three Jacksonville Aviation Authority Police Department Officers received the Jacksonville Fire/Rescue Department Award of Merit with Life Saving Medal for their heroic efforts to revive an airport passenger in 2018. Director Mark Stevens, Sergeant James Pledger and Officer Rod Nelson were alerted to a male passenger who had collapsed, unconscious, on the […]
Read morePosted by: Editor in Customer Service, April 25, 2019 0 comments
sending...