Heroes for the Half-Shell: Cecil Airport

On a global scale, airports play a vital role in the transportation of passengers and cargo. As the demand for air travel increases, airports and aircraft operations have the potential to negatively impact the environment. While Federal and State agencies mandate a number of environmental regulations that airports are subject to, many airports go above […]

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Jacksonville Aviation Authority and Lyft Sign Transportation Services Agreement

  The Jacksonville Aviation Authority (JAA) has signed an agreement with Lyft Inc to become the first transportation networking company to legally pick up fares at Jacksonville International Airport (JAX). The agreement begins May 1, 2017 and runs through April 30, 2018. “Our customers, the traveling public, are requesting access to ridesharing companies like Lyft at […]

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K-9 Veteran’s Day

On this K-9 Veteran’s Day, we’d like to take a few moments to highlight the Explosive Detection Canine program at JAX. A team of five dogs, Witz, Leo, Benny, Gucci and Csubara, work with their human partners to patrol the airport terminal and clear abandoned property. They are available on a 24 hour basis to respond […]

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The Amelia Island Concours d’Elegance

By: Chris Brewer, Director of Public Relations, The Amelia Island Concours d’Elegance When I moved to northeast Florida the main deciding factor was to be closer to my parents. However, it didn’t hurt that moving to Jacksonville would allow me to reside in the same part of the country as my favorite automotive event, The Amelia […]

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Jacksonville International Airport (JAX) Ranks #1 in Customer Service Among North American Airports

The Airports Council International (ACI), the trade association of the world’s airports, announced the winners of the 2016 Airport Service Quality (ASQ) Awards and JAX Airport ranked first among North American Airports for Customer Service. JAX also ranked third worldwide for ASQ’s “Best Airport by Size” in the five to 15 million annual passengers category. […]

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JAX Employees win ROSE Awards for Going Beyond, Daily!

Nine years ago, the North Florida Hotel & Lodging Association (NFHLA) board members had the idea to host an award show to highlight the many incredible men and women who work on the front lines in a variety of customer service careers. The ROSE Awards (Recognition of Service Excellence) is the premier, annual event of the […]

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Air Force One

Air Force One is arguably the most recognizable aircraft in the world. Emblazoned with the Presidential seal and American flag; Air Force One projects freedom and liberty across the globe as it transports the President of the United States. “Air Force One” is actually an air traffic call sign given to any United States Air […]

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“Worth the trip” for The DONNA Marathon

By Donna Deegan Heading out of Jacksonville on a flight for vacation recently, I walked through the big glass doors that lead to security and my face broke into a big grin. There it was. A large floor cling pronouncing the arrival of DONNA Marathon weekend. I was running late (a common occurrence, just ask […]

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Economy Lot 2 Closing for Upgrade Project to Enhance JAX Parking Facilities

Economy Lot 2 (E-2) is closing January 30, in preparation for installation of a new parking system. The closure is expected to last several months. Once all vehicles exit the lot, crews will clean up storm and other debris before the project begins in March. Signage placed along Pecan Park Road will direct customers to […]

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Jacksonville International Airport App Now Available to Download

Navigating through Jacksonville International Airport (JAX) has never been easier with the official release of the “JAX Airport” app, now available for both Android and iOS devices. The new app has a multitude of features to assist travelers through every aspect of their airport experience. These include flight information, a comprehensive list of shops and […]

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