The SMS program at JAX provides several convenient ways to share your safety information. You may submit your confidential safety report over the phone by calling (904) 741-2020 or Click Here to submit an online report. If you prefer, you may download and print the SMS Confidential Reporting Form. Once completed, please fax to (904) 741-2442, email to SMS@jaa.aero or mail to JAX SMS Administrator, 14201 Pecan Park Road, Jacksonville, FL - 32218.